Verified students
Riders and drivers provide a verified university email, age, profile photo, and live facial verification.
Safety at BoolRider
Trust starts with knowing who you’re riding with.
BoolRider combines student verification, driver documentation, visible profiles, public pickup locations, ride records, ratings, and reporting tools.
Who you ride with
Additional driver verification
Drivers must provide a valid driver’s license, proof of current auto insurance, live facial verification, and vehicle make, model, and color.
Know who you’re riding with
Riders can review a driver’s photo, age or class year, completed rides, ratings, vehicle, preferences, optional About Me, and optional Instagram profile. Drivers can review verified rider profiles before accepting.
On the trip
Pickup and location privacy
BoolRider does not publicly display home addresses. Listings use town, neighborhood, campus-hub, or public meeting-point information. The general pickup point is visible before a rider requests a seat.
Pickup-code confirmation
Each rider receives a unique pickup code available from two hours before until two hours after the scheduled pickup time. The driver enters it to confirm that the correct rider and driver met.
Accountability & fairness
Ratings, blocking, and reporting
Completed rides contribute to ratings and reliability information. Users may block and report others. BoolRider may temporarily restrict an account while reviewing a serious report.
Prohibited conduct
Hate speech, hate-motivated conduct, stalking, harassment, threats, intimidation, knowingly spreading harmful false claims, and other serious inappropriate conduct may lead to immediate suspension or removal.
Unexpected cancellations
Weather, illness, breakdowns, or emergencies may qualify for review as an excused cancellation. Repeated claims may trigger additional review.
Changes to an agreed ride
Material changes must be agreed to by the rider and driver. A rider may report an unauthorized change and dispute the payment. BoolRider may issue a full or partial adjustment based on the circumstances.
Emergencies
BoolRider is not an emergency-response service. For an immediate emergency, contact 911 or local emergency services.